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Technical Writer

at brighthealth

Posted: 4/2/2019
Job Status: Full Time
Job Reference #: 1001a5b6-55e2-40a8-ae50-0ad2a8d64d79
Keywords: technology

Job Description

Technical Writer

Minneapolis, MN
Growth – Marketing

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The Technical Writer will create and execute communications to support our operational & digital marketing teams.


Ability to create content to attract and retain prospects / members in a brand, compliant and consistent manner.

Work independently when appropriate, but leverage creative & marketing teammates, cross-functional team members and direct manager.
Stay abreast of compliance while applying best practices in order to balance operational/functional feasibility.
Build strong working relationships with the Creative, marketing & operational teams
Experience developing copy in a fast paced environment
Proven experience making complex health care topics simple and easy-to-understand while infusing the Bright Health brand.
Keen eye for proofreading various material types, being detailed and the ability to juggle multiple projects in tight timelines.
Write & proof for various formats : direct mail, operational letters, required documents, collateral, digital & social media content that reflects our brand voice and meets the compliance & legal requirements
Experience writing transitions to guide a user throughout the document while using appropriate language and understanding and applying health literacy tenents & AP style guidelines ensuring copy meets the objectives
Research and use appropriate content sources while creating engaging content to meet project and business requirements
Understand and apply the basics of Bright Health brand, tone & voice.
Distill/synopsize complex concepts and information (such as may be provided in creative & project briefs and other documentation), in order to effectively leverage key messages
Collaborative and creative partner who is able to work with a variety of stakeholders across the organization.
Other duties and responsibilities as assigned.


Bachelor degree in Marketing, Journalism & Mass Communication or related field.

5+ years of marketing experience in corporate or agency environment, experience in copywriting, content development & proofreading required.
5+ years copywriting experience with healthcare and writing for direct response, demonstrable expertise in digital content development required.
Clear understanding for AP standards required.
Able to provide portfolio in interview.
Proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint) required.


Collaborate with teams across the organization, collaborate creatively with the creative team

Ability to build strong working relationships with the Creative team
Quick study, flexible and able to handle a fast-paced, ever-changing work environment.
Effective interpersonal, influence, collaboration and listening skills.
Ability to work independently; results driven; able to be flexible and work with ambiguity.


The majority of work responsibilities are performed in an open office setting, carrying out detailed work sitting at a desk/table and working on the computer. Some travel may be required. Ability to lift at least 50 pounds.


At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.

Bright Health is tripling its footprint in 2019 to offer a variety of health insurance plans to more individuals. Bright Health operates health insurance offerings across Individual and Family Plan segments and the Medicare Advantage space in Alabama, Arizona, Colorado, Ohio, New York and Tennessee.

We’re Making Healthcare Right. Together.

We've won some fun awards like:
Great Places to Work
Modern Healthcare
Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


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