Dade County Federal Credit Union

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Technology Specialist II

at Dade County Federal Credit Union

Posted: 8/7/2018
Job Reference #: 760
Keywords: computer, system

Job Description

Main Branch

Job Code:

# of Openings:

Technology Specialist II - Information Technology (Main Branch)


1500 NW 107 Avenue
Miami, FL 33172


Responsible for the company’s online computer system and all purchased computer equipment. Operates the mainframe computer and peripheral equipment; runs standard and specialized reports, serves as a resource to in-house users; maintains systems and application software in a current status; ensures security of equipment and databases.

Duties & Responsibilities:

  • Rigidly adheres to all systems security procedures. Brings up and operates computer. Ensures system is backed up; maintains daily log and records problems and other significant events; troubleshoots network problems; ensures optimum response time; prepares scheduled reports; prepares specialized reports using Recall features.
  • Coordinates the repair/replacement of all computer related equipment including communication equipment; installs new computer equipment including cabling; installs software updates. Performs periodic preventive maintenance on equipment including branches. Assists in-house users reporting software utilization problems and equipment malfunctions.
  • Daily monitoring and management of virtual infrastructure (Servers and desktops) and storage arrays.
  • Daily monitoring and maintenance of phone systems and all peripheral support.
  • Reports disruption of branch support capabilities as soon as observed or anticipated to the Operations Department.
  • Restricts access to computer room. Ensures that essential supplies are on hand at all times.
  • Transmits to and receives data from Federal Reserve.
  • Contacts software vendor to report/discuss systems problems. Follows software vendor’s operating instruction and procedures as outlined in manual, and discussed in formal training sessions, contracting support personnel as needed.


  • Bachelor's degree in Computer Science required.
  • MCP Certification required.
  • Must have strong working knowledge of PC software (Windows 7, MS Server 2003-2012, MSSQL 2005-2012, Cisco UC, VMWare vSphere, Exchange 2010-2013) and hardware (Servers, SAN, Network Printers etc)
  • Minimum 2 years experience with Unix operating system
  • Minimum 4 year LAN experience.
  • Must have the ability to work a flexible schedule as required; attend out of area training sessions             
  • MCSE Certification a plus
  • VCP Certification a plus
  • Strong Technical written and communication skills are required.
  • Three years of experience that is directly related to the duties and responsibilities specified.
External Requirements: