North Memorial Health Care

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Interpreter, Hmong

at North Memorial Health Care

Posted: 10/6/2018
Job Reference #: *B26F2097B5969BEE
Categories: Other/General
Keywords: translation

Job Description

Requisition Number
18-1910

Post Date
10/5/2018

Title
Interpreter, Hmong

Department
Interpreters

Job Group
Admin Support

Employment Type
Full Time (Regular)

Hours Per Pay Period
80

Shift
Day/Evening

Shift Length
8 Hours

Mandatory Call Requirement
None

Mandatory Wknd Requirement
None

City
Robbinsdale

State
MN

Description
Provides language services for non-English speaking clients to assure understanding between medical and hospital team members, customers or customers' families during hospital stays or clinic visits.

Accountabilities
• Provides accurate verbal and written interpretation/translation services for customers, family members, team members and others.
• Shares relevant cultural information with all parties involved and assists all speakers in reaching a mutual understanding.
• Provides non-complex documentation translation services from English to a non-English language and vice versa as needed.
• Assists in the preparation of correspondence, policies/practice, case documentation, statistic forms, billing, communication materials, etc as needed.
• Schedules external interpreter services as needed.


Requirements
Education
• High School diploma or GED. Some general college preferred.
• Completion of formal medical interpreter training program of at least 40 hours.
• Must have completed the assessment on verbal proficiency at the Advanced mid-level in both English and any other languages that the interpreter will be interpreting by the American Council on the Teaching of Foreign Language

Experience
• Two (2) years interpreting experience, with1 year medical preferred. Five (5) years interpreting experience may substitute for above education requirement.

Knowledge, Skills and Abilities
• High-level proficiency in reading, writing and speaking English and the target language(s).
• Combination of academic training in diverse fields and experience in medical terminology in both the target and source languages.
• Knowledge of the National Coalition of Interpreters in Health Care (NCIHC) interpreter code of ethics and standards of practice.
• Knowledge of specialized terms and concepts used frequently in the provision of services.
• Cultural awareness and competency.
• Ability to work evenings/nights/weekends as necessary


License Requirement
• Certification in Healthcare Interpreting required within 1 year from date of hire.
NMHC Standard